Vinted Shoppers Express Anger Over Sizing Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's clothes but did not contact all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches other platforms.
The platform has recommended to review their products and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she explained.
Required Changes
A different user, based in Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.
